Internet service “ISTRIA-LUX”, which is owned by ISTRIA LUX d.o.o., commits itself to protect the personal data of customers in a way that it collects only the necessary, basic information about customers/users that are necessary to fulfill our obligations; to inform customers about the way we collect data, regularly give customers a choice about usage of their data including the ability decision whether they want or not to remove their name from lists used for marketing campaigns. All user information’s are strictly confidential and are available only to employees who find such information necessary to perform the job. All employees and business partners are responsible for compliance with the principles of privacy protection. 

Purchase security with credit and debit cards

Data security of credit and debit cards are guaranteed and secured by using SSL encryption. The pages for the billing and charge in of credit and debit cards are secured by using Secure Socket Layer (SSL) protocol with 256-bit encryption. SSL encryption is the process of data encryption to prevent unauthorized access during their transfer between buyer computer and Web Secure Payment Gateway (WSpay).Web Secure Payment Gateway (WSpay ) system is associated with the credit card companies thru the virtual private network (VPN), which is secured from unauthorized access. Numbers of credit and debit cards are not stored and are not available to unauthorized persons.

The Agency undertakes to protect the personal data of customers, in such a way that only necessary, basic data about customers/users are collected, which are necessary for the fulfillment of our obligations; informs customers about the use of collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to perform their work. All employees of the agency and business partners are responsible for respecting the principles of privacy protection.

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN